SUPERMARKET SERVICE CALLS
AVERAGE VS EXPERT
Troubleshoot Faster, Solve problems quicker!
Access Anytime | On-Demand
Average vs. Expert:
What’s the Difference in Supermarket Service?
Most technicians learn as they go—but the ones who stand out, grow faster, and lead their teams don’t just “figure it out.” They invest in mastering supermarket refrigeration systems, advanced CO₂ racks, and high-pressure troubleshooting.
That’s exactly what you’ll learn with Refrigeration Mentor and Andrew Freeburg—an industry pro who’s been in the trenches, solving the most complex issues in the field and coaching techs to lead service calls with confidence.
Andrew doesn't just teach theory—he's done the work. Now he's helping techs like you make the leap from chasing callbacks to controlling the call.
Are you ready to become the technician your company calls first for the toughest jobs?
What You’ll Learn in “Average to Expert: Supermarket Service Training”
âś…Â Level Up Fast – Go from basic maintenance to leading complex supermarket service calls. Â
âś…Â Build Confidence – Learn proven troubleshooting flows to solve rack, defrost, and COâ‚‚ issues. Â
✅ Grow Your Value – Position yourself for better roles, better pay, and less stress.
✅ Master Service Strategy – Understand controls, sequence of operation, and service prioritization.
✅ Lead With Skill – Be the technician others turn to when things get tough.
Why Now? Because the Best Techs Don’t Wait
There’s never a “perfect” time—but the right time is always now.
Whether you're heading into a busy season or coming out of one, this is your opportunity to level up your skills, reduce on-the-job stress, and build the habits that top-performing techs rely on year-round.
This is real-world training—not classroom theory—built from the day-to-day experience of experts like Andrew Freeburg who’ve lived the service grind.
About Your Instructor: Andrew Freeburg
Andrew is a highly respected refrigeration expert who’s led and trained service teams across North America. With a background in high-pressure systems, CO₂, and advanced controls, he’s helped countless techs go from overwhelmed to in control.
About Refrigeration Mentor
Led by Trevor Matthews, Refrigeration Mentor is the industry's leading training company for supermarket and commercial refrigeration techs. Our mission is to build confident, high-performing technicians who solve problems faster, reduce callbacks, and increase their impact.
Ready to Troubleshoot Faster, Solve problems quicker?
THINGS YOU MAY NEED TO KNOW